MyBee Digital Agency partnered with Intelocate—a system of record for incident management—to change how companies process and resolve incidents: bringing ease of process and, thereby, efficiency to many other diverse industries. We ensure that companies use more effective and organized incident management through our knowledge merger with Intelocate's innovative solutions.
We have collaborated to better operational workflows so that an organization can react to incidents faster and with higher precision. MyBee combined with Intelocate gives a seamless resolution process with no disruptions, enhancing the overall performance. This synergy hence helps organizations uphold high-quality support with operational excellence.
Amazing things Mybee worked with
The impacts of this contractual agreement do not stop at effectiveness. By putting at its disposal the advanced incident management capabilities of Intelocate, both Mybee and Intelocate have agreed to offer one-stop solution that will fix every single aspect of addressing incidents. In other words, there will be an aligned response system for growth opportunities working to the advantage of businesses.
Automation and Optimization—MyBee Does It All!
MyBee Digital Agency played a major role in customizing various business aspects of the Intelocate system. With tailored features and further simplified operations, we managed to ensure that incidents would be handled efficiently with advanced configurations of the reporting tools and workflow automations, coupled with regular client support aiming to improve their experiences in incident management.